A little help goes a long way

Find your next step.

Friendly guides for running your pet shop and making every visit easier for pet parents.

PetLoyal / Shop manager

How can we help?

Language

Getting started

Set up your shop, invite your team, and find your way around PetLoyal.

Client management

Keep pet parents, pet profiles, preferences, and service history in one place.

Appointments & scheduling

Build a calendar that reflects your real capacity and keeps clients informed.

Loyalty & rewards

Turn repeat visits into a simple, transparent rewards experience.

Referral system

Reward happy clients for bringing new pet parents to your shop.

Billing & subscription

Understand your plan, usage, invoices, payment method, and limits.

Communication

Send timely appointment updates and thoughtful promotions.

Troubleshooting & support

Quick answers for the moments when the day does not go to plan.